Supply chain, warehousing, freight forwarding, customs, last-mile, and green logistics.
Core vocabulary, systems, and specialized tools.
0/8 lessons completed
Overview.
Core equipment.
Settings.
Shortcuts.
Action verbs.
Understanding ocean bill of lading, airway bill, and packing list.
Specifying cargo weight, volume, dimensions, and handling codes.
Listen to the passage, then say each sentence
Bạn là nhân viên điều phối kho hàng tại một trung tâm phân phối quốc tế, đang tiếp nhận hàng hóa từ đối tác mới.
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Giving instructions, reports, and managing daily tasks.
0/8 lessons completed
How-to.
Status transfer.
Reporting task.
Order items.
First, second, then.
FCL/LCL cargo loading, palletization, and weight distribution.
Imperative cautionary phrasing for cargo handling labels (Fragile, Keep Dry).
Listen to the passage, then say each sentence
Bạn là quản lý kho hàng tại một trung tâm phân phối, đang hướng dẫn nhân viên mới về quy trình vận hành kho.
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Client communications, team discussions, and feedback.
0/8 lessons completed
Simple terms.
Client demands.
Reviews.
Technical debate.
It is reported.
Requesting freight quotes, surcharges (BAF/CAF), and space booking.
Formal inquiry phrasing for freight quotes and vessel space availability.
Listen to the passage, then say each sentence
Bạn là một quản lý kho vận (Warehouse Manager) đang trao đổi với đối tác về việc giải quyết sự cố thiếu hụt hàng hóa trong đơn hàng xuất khẩu.
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Diagnosing issues, reporting incidents, and safety protocols.
0/7 lessons completed
Identifying root cause.
Accident reports.
PPE, regulations.
Fire, system down.
If... then.
Reporting damaged cargo, marine insurance claims, and survey reports.
Passive reporting structures for damaged shipment claims.
Bạn là giám sát kho bãi đang làm việc tại một trung tâm phân phối lớn, nơi vừa xảy ra sự cố tràn hóa chất nhẹ tại khu vực lưu kho hàng nguy hiểm.
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WMS systems, stock picking, SKU management, cross-docking, and safety stock.
0/7 lessons completed
Optimizing pallet racking, cold storage, and aisle clearance.
Scanning barcodes, inspecting incoming shipments, and put-away rules.
Zone picking, wave picking, and first-expired-first-out rules.
Transferring inbound cargo directly to outbound trucks without storage.
Conducting regular stock counts without stopping warehouse operations.
Calculating lead time demand and reorder points to prevent stockouts.
Direct imperative and modal phrases for warehouse safety and picking.
Bạn là quản lý vận hành kho bãi đang thảo luận với đồng nghiệp về sự cố thiếu hụt nguồn cung cấp linh kiện điện tử quan trọng.
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Ocean freight, air freight, rail, trucking, intermodal transport, and transit times.
0/6 lessons completed
Booking sea containers, vessel schedules, and port-to-port shipping.
Managing urgent air cargo, chargeable weight, and ULD packing.
Truck routing, driver scheduling, and full truckload (FTL) delivery.
Combining sea, rail, and road transit under a single contract.
Using GPS, IoT sensors, and RFID tags for real-time cargo tracking.
Future tenses and prepositions of time for ETA/ETD reporting.
Bạn là quản lý vận tải tại một cảng biển quốc tế. Bạn đang làm việc với một đại diện vận tải đa phương thức để giải quyết sự cố về lô hàng bị trì hoãn.
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HS codes, customs declaration, Certificate of Origin (C/O), duty rates, and inspection.
0/7 lessons completed
Determining 8-digit HS codes to find applicable import duties.
Filling customs declarations via VNACCS/VCIS electronic systems.
Applying Form E, Form D C/O to enjoy preferential tariff rates.
Handling physical cargo inspection at ports for red-channel declarations.
Storing duty-unpaid goods in bonded warehouses before clearance.
Appealing customs re-valuation and HS code re-classification.
Passive reporting structures for customs clearance status updates.
Bạn là nhân viên đại lý hải quan tại cảng, người đang kiểm tra hồ sơ xuất khẩu lô hàng linh kiện điện tử của tôi.
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Supply chain resilience, risk mitigation, sourcing, inventory velocity, and disruption handling.
0/7 lessons completed
Evaluating low-cost country sourcing vs nearshoring.
Mitigating risks from port congestion, strikes, and geopolitical crises.
Allowing suppliers to monitor customer inventory and auto-replenish.
Preventing inventory fluctuation amplification along the supply chain.
Ensuring suppliers adhere to fair labor and environmental standards.
Optimizing distribution center locations to lower total transit costs.
Formal modal structures for presenting supply chain optimization plans.
Bạn là quản lý vận hành tại một trung tâm logistics toàn cầu. Tôi là đối tác cung ứng mới cần thảo luận về sự cố chậm trễ trong lô hàng vận chuyển đường biển gần đây.
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Courier services, route optimization, micro-fulfillment, express delivery, and return logistics.
0/7 lessons completed
Understanding why last-mile accounts for 50%+ of shipping costs.
Using dynamic routing algorithms to cut fuel and delivery times.
Setting up mini urban hubs for 1-hour fast delivery.
Managing driver cash collections, reconciliation, and risk.
Managing product return flows, quality checks, and restocking.
Deploying smart lockers to reduce failed delivery attempts.
Passive and active phrasing for real-time delivery status SMS/email.
Bạn là nhân viên điều phối kho vận tại một trung tâm phân phối đô thị, đang giải quyết sự cố giao hàng với một tài xế đối tác.
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Incoterms 2020 (EXW, FOB, CIF, DDP), risk transfer, transport contracts, and liabilities.
0/7 lessons completed
Categorizing rules for any transport mode vs sea/inland waterway.
Understanding seller obligations at factory gate vs carrier handoff.
Analyzing risk transfer point at vessel rail and insurance duties.
Managing door-to-door delivery where seller clears destination customs.
Defining freight forwarder liabilities, demurrage, and detention fees.
Determining carrier liability under Hague-Visby and Warsaw rules.
Precise modal verbs (shall, responsible for, bear risk) for Incoterms clauses.
Bạn là một quản lý chuỗi cung ứng tại một công ty logistics quốc tế. Bạn đang trao đổi với đối tác về điều kiện giao hàng và các trách nhiệm trong hợp đồng vận tải.
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Warehouse Management Systems (WMS), Transportation Management Systems (TMS), IoT, RFID, and automated guided vehicles (AGV).
0/7 lessons completed
Optimizing load planning, carrier selection, and freight audit via TMS.
Connecting WMS with ERP, barcode scanners, and automated sorters.
Implementing RFID tags for instant pallet scanning and inventory.
Deploying autonomous mobile robots (AMR) for warehouse picking.
Monitoring real-time cargo status, humidity, and shock alerts.
Using AI to predict shipping delays, port congestion, and fuel usage.
Imperative step-by-step phrasing for operating logistics tech software.
Bạn là quản lý kho hàng (Warehouse Manager) tại một trung tâm logistics lớn, đang trao đổi với nhân viên mới về việc triển khai hệ thống quản lý kho mới.
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Carbon footprint reduction, eco-friendly packaging, electric delivery fleets, reverse logistics, and ESG.
0/7 lessons completed
Calculating CO2 emissions per ton-kilometer across freight modes.
Replacing single-use plastic with biodegradable and recyclable materials.
Deploying electric trucks, LNG vessels, and biofuel cargo transport.
Designing products and supply chains for end-of-life recycling.
Eliminating empty backhauls by sharing transport capacity.
Meeting ISO 14001 environmental standards and ESG criteria.
Formal proposal phrasing for eco-friendly logistics initiatives.
Giám đốc điều hành của một công ty logistics bền vững, đang tìm kiếm đối tác vận chuyển nội địa sử dụng xe điện và giải pháp tiết kiệm năng lượng.
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