Introduce yourself, small talk, and telephone calls.
0/7 lessons completed
Self introduction.
Weather, weekend.
Taking messages.
Polite requests.
Could / Would you.
Setting up meeting expectations.
Listen to the passage, then say each sentence
Finish 5/7 lessons to unlock
Writing professional emails, memos, and status updates.
0/7 lessons completed
Formal vs informal.
Book appointment.
Status report.
Reminder email.
Going to / Plan to.
Summarizing who does what by when.
Listen to the passage, then say each sentence
Finish 5/7 lessons to unlock
Expressing opinions, presenting data, and brainstorming.
0/7 lessons completed
Giving feedback.
Describing numbers.
New ideas.
Q&A session.
However, furthermore.
Refocusing tangential conversations.
Listen to the passage, then say each sentence
Finish 5/7 lessons to unlock
Negotiating deals, performance reviews, and conflicts.
0/6 lessons completed
Negotiating terms.
Review session.
Team issues.
Leaving job.
I wish / If only.
Voting and confirming agreement.
Finish 5/6 lessons to unlock
Leading remote video conferences, handling mic/screen share tech glitches.
0/5 lessons completed
Requesting permission to share screen.
Asking members to mute when not speaking.
Prompting questions in the chat window.
Apologizing and recapping after connection lag.
Announcing meeting recording for records.
Finish 4/5 lessons to unlock
Negotiating service level agreements (SLAs), pricing, and vendor terms.
0/5 lessons completed
Comparing vendor quotes and capability.
Securing better rates for bulk volume commitment.
Setting 1% daily penalty for delayed delivery.
Requesting no price increases for 2 years.
Politely ending vendor contracts legally.
Finish 4/5 lessons to unlock
Participating in daily standups, sprint planning, and retrospectives.
0/6 lessons completed
Reporting yesterday, today, and blockers.
Asking teammates for help resolving blockers.
Estimating task complexity via story points.
Showcasing newly completed features to team.
Praising teammates and acknowledging wins.
Proposing solutions for next sprint bottlenecks.
Finish 5/6 lessons to unlock
Leading emergency response meetings, damage control, and risk mitigation.
0/5 lessons completed
Gathering core leaders to address crisis.
Stopping further damage from spreading.
Designating tech and PR leaders.
Controlling external public messaging.
Ensuring similar issues never recur.
Finish 4/5 lessons to unlock
High-stakes executive meetings, voting on resolutions, and corporate governance.
0/6 lessons completed
Confirming legal attendance quorum.
Explaining profits, dividends, and CAPEX.
Proposing merger or expansion deals.
Recording votes for, against, and abstentions.
Addressing stock drops or strategy questions.
Validating legal meeting records.
Finish 5/6 lessons to unlock
Aligning Sales, Marketing, Product, and Finance on joint quarterly goals.
0/6 lessons completed
Ensuring teams do not block each other.
Allocating dev talent to priority projects.
Defining handoffs between Marketing and Sales.
Setting IT response time under 4 hours.
Reviewing bottlenecks and introducing fixes.
Breaking down departmental silos.
Finish 5/6 lessons to unlock
Managing hybrid meetings and using AI transcriber summaries.
0/5 lessons completed
Hybrid setup.
AI meeting notes.
Equal airtime.
Task automation.
He stated that, She mentioned.
Look up
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CÔNG TY CỔ PHẦN VNP GROUP
Giấy chứng nhận đăng ký doanh nghiệp số 0102015284 do Phòng Đăng ký kinh doanh và Tài chính doanh nghiệp - Sở Tài chính Thành phố Hà Nội cấp ngày 21 tháng 06 năm 2012.
Địa chỉ trụ sở: Số 102 Thái Thịnh, Phường Đống Đa, Thành phố Hà Nội, Việt Nam
Hotline: 024.3974.7886 - Email: [email protected]
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