Introduce yourself, small talk, and telephone calls.
0/6 lessons completed
Self introduction.
Weather, weekend.
Taking messages.
Polite requests.
Could / Would you.
Listen to the passage, then say each sentence
Finish 5/6 lessons to unlock
Writing professional emails, memos, and status updates.
0/7 lessons completed
Formal vs informal.
Book appointment.
Status report.
Reminder email.
Going to / Plan to.
Reporting department milestones to executives.
Listen to the passage, then say each sentence
Finish 5/7 lessons to unlock
Expressing opinions, presenting data, and brainstorming.
0/7 lessons completed
Giving feedback.
Describing numbers.
New ideas.
Q&A session.
However, furthermore.
Directing team brainstorming sessions.
Listen to the passage, then say each sentence
Finish 5/7 lessons to unlock
Negotiating deals, performance reviews, and conflicts.
0/6 lessons completed
Negotiating terms.
Review session.
Team issues.
Leaving job.
I wish / If only.
Delivering difficult employment termination news.
Finish 5/6 lessons to unlock
Defining SMART goals, cascading OKRs, and setting performance benchmarks.
0/6 lessons completed
Setting specific, measurable, time-bound targets.
Linking individual goals to corporate vision.
Pushing team beyond comfort zones.
Ensuring Marketing and Sales share targets.
Reviewing percentage completion of OKRs.
Flexibly adjusting targets to new market contexts.
Finish 5/6 lessons to unlock
Delegating authority, coaching team members, and empowering staff.
0/6 lessons completed
Assigning tasks based on personal strengths.
Clarifying autonomous vs reporting decisions.
Goal, Reality, Options, Will in coaching.
Asking "What do you suggest?" over giving answers.
Motivating team immediately upon wins.
Giving space for staff to innovate solutions.
Finish 5/6 lessons to unlock
Managing underperformance, setting PIP criteria, and tough conversations.
0/6 lessons completed
Distinguishing skill gaps vs motivation issues.
Setting 30-90 day measurable improvement criteria.
Communicating transparently without personal attacks.
Checking if employee meets weekly micro-goals.
Deciding to retain or terminate employment.
Preventing PIP processes from disrupting team spirit.
Finish 5/6 lessons to unlock
Leading teams through company restructuring, new tools, and organizational shifts.
0/6 lessons completed
Helping staff understand corporate shifts.
Addressing job security fears openly.
Phasing out old tools smoothly.
Ensuring proficiency in new software tools.
Boosting morale with early success milestones.
Evaluating long-term process efficacy.
Finish 5/6 lessons to unlock
Defending annual budgets, managing OPEX/CAPEX, and cost reallocation.
0/5 lessons completed
Budgeting headcount, tools, and operations.
Demonstrating ROI for large software purchases.
Cutting wasteful daily departmental spend.
Shifting capital to high-performing projects.
Explaining overspend or underspend reasons.
Finish 4/5 lessons to unlock
Inspiring high performance, articulating team vision, and building psychological safety.
0/6 lessons completed
Helping staff see the big picture contribution.
Encouraging team to share dissenting ideas.
Motivating high performance via rewards.
Leading by example in not working off-hours.
Remaining optimistic and decisive in crises.
Asking key talent what keeps them at the company.
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CÔNG TY CỔ PHẦN VNP GROUP
Giấy chứng nhận đăng ký doanh nghiệp số 0102015284 do Phòng Đăng ký kinh doanh và Tài chính doanh nghiệp - Sở Tài chính Thành phố Hà Nội cấp ngày 21 tháng 06 năm 2012.
Địa chỉ trụ sở: Số 102 Thái Thịnh, Phường Đống Đa, Thành phố Hà Nội, Việt Nam
Hotline: 024.3974.7886 - Email: [email protected]
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